SUPPORT

Frequently Asked Questions

Everything you need to know about our plugins, licensing, and support.

Yes! All our plugins are fully native for Apple Silicon (M1/M2/M3) and Intel Macs, as well as Windows 10/11 (64-bit).

After purchase, download the installer from your dashboard. Run the installer and select your VST3/AU plugin folders. A restart of your DAW may be required.

Absolutely. All FLOWSOUNDS plugins and sample libraries come with a 100% royalty-free license for commercial use in music, film, and game audio.

Log in to your account and visit the "My Downloads" section. Your purchase history and download links are always available there.

Due to the digital nature of software, we generally do not offer refunds once a license has been issued. However, if you have a technical issue that we cannot resolve, please contact support.

Most of our plugins use a simple key-file system. Download your license key from your dashboard and load it when prompted by the plugin upon first launch.